About us

The story of our team and our legal compliance

feb
2022

More Details coming soon

Client Money Laundering (CML) and public redress scheme registrations

Legal
compliance for holding clients 
money



Anti-Money Laundering Statement

Our Commitment to beating criminal activity 

Money laundering is the term used to describe the process by which criminals disguise the original ownership and control of the proceeds of crime by making such proceeds appear to have come from a legitimate source.

NCG Group and Serra Property Ltd are committed to fulfilling its obligations under the Money Laundering Regulations 2017, the Proceeds of Crime Act 2002, the Terrorism Act 2000 and other relevant legislation, for the purposes of combating money laundering and terrorist financing. Serra Property carries out client identification checks on all Landlords and Tenants at the beginning of the business relationship as well as seeking to establish, where appropriate, the source of wealth and source of funds used in transactions in which we are involved. Serra Property also has in place procedures to ensure that any suspicions that a money laundering offence has been or is being committed are reported to the appropriate authorities. 



Modern Slavery and Human 
Trafficking Statement

This statement was approved by the NCG Board in January 2022.

Our Commitment

The human rights of people working for or with and NCG Investments Group company including Serra Property Ltd (Serra) is of the utmost importance to us. As per the Modern Slavery Act 2015 we are committed to ensuring that the company has a robust and collaborative approach to addressing Modern Slavery in our industry and within our supply chains.

We have implemented and will be tracking key indicators to ensure we continue to conduct appropriate supply chain due diligence including:

  • Adopting a Responsible Supply Chain approach to all of our supply partners
  • Recording and maintaining a declaration of commitment from our suppliers
  • Reporting and recording the numbers of Modern Slavery reported
  • Ensuring our procurement staff are appropriately informed and trained

Our business

NCG Group offer a wide range of services including lettings, property management, property development, planning, construction and new homes. 

How we approach our business is as important as what we do. Our stated Purpose is to be ‘Partners in Your Property Journey’. This embodies our approach to building strong working relationships with all our customers and suppliers. Our values are clearly defined around teamship, a passion to perform, leading not following, doing the right thing and being transparent and easy to deal with.

We select our suppliers carefully and are committed to developing responsible relationships with them all. The delivery of our Purpose to our customers and clients is partly dependent on the quality of these relationships and that all our suppliers fully understand our business expectations and values.

Our risks

The majority of our suppliers are UK based although some do have an offshore element where people are employed to largely deliver manual operational processes and IT solutions. The vast majority of our suppliers are small companies, partnerships or sole traders.

For the purpose of Modern Slavery we have identified the primary area of risk falls within offshoring. This is because these areas include recruitment and working environments that are widely outside of our direct influence.

Our commitment to managing our risks

Our procurement processes ensure that all of our suppliers have confirmed to us their commitment to upholding Modern Slavery regulations and principals and this is checked on an annual basis.

If we become aware of Modern Slavery this information is shared with the Leadership team and recorded as part of our governance structure to the Directors. We have also developed dedicated email addresses and communication channels for suppliers to communicate concerns they may have about human rights abuses in our supply chain.

Training

We are committed to ensuring our core procurement staff undergo training outlining the principals of our Purpose and Values and the implications that human rights abuses in our supply chain can have on our customers, our suppliers, our people and our business.

© Serra Property Ltd. Serra Property Limited is registered in England & Wales No. 13725311. Registered office: Fortuneswell House, 79 Fortuneswell, Portland, Dorset, England, DT5 1LY