Portland Lettings Agency

Our NEW Portland based lettings agency offers an innovative and bespoke service for landlords and tenants.

It’s not a case of them and us….with Serra Property and our landlords we prefer to think instead that it’s simply ‘us’.

Welcome to Serra Property. We are a bespoke letting and property management agency and we do things quite differently to any other ‘traditional’ estate agent on Portland and in Dorset.

It is time to fall in love with a new way of looking after your property investment.

At Serra Property we have designed our agency from the ground up starting with a ‘clean sheet of paper’ and our central goal is to offer a proactive, customer focused service - one that has been sculpted by landlords for landlords.

So, if you are thinking of renting your property, or buying a property to let in the local area then feel free to get in contact. We provide each landlord with a free full market property report bespoke for each property, we commit to an honest valuation and we will not ever pressure a client into marketing their property with us. It is your property and your decision.

We look forward to hearing from you

#passionateaboutportland

Contact us

Telephone: 01305 233288

E-mail: info@serraproperty.co.uk

Address: Fortuneswell House, 79 Fortuneswell, Portland, Dorset DT5 1LY

Times are changing within the property industry

Are your agents keeping up with social media? #beattheportals

Meeting and surpassing our legal requirements

Members of the The Property Ombudsman Scheme

Registration number: 13725311

The Property Ombudsman Scheme (TPOS) resolves disputes between consumers and agents and is our approved redress scheme. TPOS produces a national and industrywide recognised code of practise which is approved by the Ministry of Housing, Communities and Local Government; the National Trading Standards Estate and Letting Agency Team and the Chartered Trading Standards Institute and set out how property professionals are expected to behave.

Money Shield

Scheme Reference Number

68919207

We are approved members of Money Shield which is a Client Money Protection (CMP) scheme. The scheme provides a specific service whereby if rent or maintenance funds go missing due to theft or we as your agent go into liquidation or file for bankruptcy, your money will be reimbursed quickly without any hassle by the scheme.

Serra Property are also registered with the ICO

Reference number C1089053

The Letting Partnership Financial Health Checks

Serra Property undertake the nationally recognised Letting Partnership health check annually to ensure that as a company we employ and are managed and directed by 'fit and proper professionals. The check was created with the express purpose of supporting and promoting professionalism within the property services industry, specifically in the areas of client accounting and client money protection.

We are Fully Insured

Serra Property are fully insured through Hiscox

Our Public and products liability is covered to the value of £2,000,000 for each claim or loss
Our Employers’ liability is covered to the value of £10,000,000 for each and every claim or loss
We carry Professional Indemnity is covered to the value of £250,000 for any one claim
We also hold Crisis containment which is covered to the value of £25,000 each and every crisis and in the aggregate
And we hold Cyber and Data breach policies which are covered to the value of £100,000

I am looking to buy or sell a property. Are Serra able to help?

We are sorry but the simple answer is not at the moment

So let’s talk about the elephant in the room, why are the competition paying such an interest in what we do and how we can offer the enhanced service we do for a more cost effective fee than our competitors? Well for a start as a business we have decided to focus on one service at a time and to get that service absolutely right for us before we look at the next service, so while we do not offer a property sales department at present we will do in the future and much like our lettings offering we will not launch that until we are 100% sure the service we will be offering is unrivalled locally.

Every service Serra offers must be unique as well as transparent and easy to use. Yes, by general definition we are indeed estate agents… but we are also so much more and our goal is to become one of the most recommended companies across all of Dorset’s and especially within the counties social media groups and by word of mouth. Our reviews will speak for themselves